{"id":10048,"date":"2025-03-20T10:10:08","date_gmt":"2025-03-20T09:10:08","guid":{"rendered":"https:\/\/www.birdyfish.com\/?page_id=10048"},"modified":"2025-09-08T14:13:31","modified_gmt":"2025-09-08T12:13:31","slug":"support-technique","status":"publish","type":"page","link":"https:\/\/www.birdyfish.com\/en\/support-technique\/","title":{"rendered":"Technical support"},"content":{"rendered":"

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Support technique<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/www.birdyfish.com\/wp-content\/uploads\/2024\/12\/Birdyfish-Ambition-fond.webp\u00a0\u00bb background_size=\u00a0\u00bbcustom\u00a0\u00bb background_image_width=\u00a0\u00bb300px\u00a0\u00bb background_position=\u00a0\u00bbcenter_left\u00a0\u00bb z_index=\u00a0\u00bb1200″ custom_margin=\u00a0\u00bb4px||-50px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb37px||55px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb35px||0px||false|false\u00a0\u00bb background_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb background_enable_image_tablet=\u00a0\u00bboff\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb87%\u00a0\u00bb max_width=\u00a0\u00bb900px\u00a0\u00bb custom_margin=\u00a0\u00bb|auto|46px|auto||\u00a0\u00bb custom_padding=\u00a0\u00bb16px||0px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb4px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbBlairMdITC TT – Medium||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb1.3em\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb max_width=\u00a0\u00bb1000px\u00a0\u00bb max_width_tablet=\u00a0\u00bb100%\u00a0\u00bb max_width_phone=\u00a0\u00bb100%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_margin=\u00a0\u00bb||15px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||10px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||18px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb18px\u00a0\u00bb text_font_size_phone=\u00a0\u00bb16.5px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb text_letter_spacing_tablet=\u00a0\u00bb\u00a0\u00bb text_letter_spacing_phone=\u00a0\u00bb-0.5px\u00a0\u00bb text_letter_spacing_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb text_line_height_tablet=\u00a0\u00bb1.3em\u00a0\u00bb text_line_height_phone=\u00a0\u00bb1.25em\u00a0\u00bb text_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

notre objectif ?<\/p>\n

vous assurer la meilleure exp\u00e9rience possible.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbArial||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb15px\u00a0\u00bb text_line_height=\u00a0\u00bb1.5em\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb max_width=\u00a0\u00bb1000px\u00a0\u00bb max_width_tablet=\u00a0\u00bb100%\u00a0\u00bb max_width_phone=\u00a0\u00bb100%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_margin=\u00a0\u00bb||31px|||\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||-14px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||-10px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Pour cela, nous vous accompagnons pour r\u00e9pondre \u00e0 vos questions et r\u00e9soudre vos probl\u00e9matiques.
Explorez votre manuel utilisateur et\u00a0nos tutos youtube, pour trouver des r\u00e9ponses \u00e0 vos questions.<\/p>\n

Au besoin, veuillez remplir le formulaire ci-dessous avec le maximum d’informations.
Notre \u00e9quipe reviendra vers vous au plus vite.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,2_3″ make_equal=\u00a0\u00bbon\u00a0\u00bb module_id=\u00a0\u00bbColComposite\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb87%\u00a0\u00bb max_width=\u00a0\u00bb1350px\u00a0\u00bb custom_margin=\u00a0\u00bb56px|auto||auto||\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb2px|auto||auto|false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb2px|auto||auto|false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3″ disabled_on=\u00a0\u00bbon|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/www.birdyfish.com\/wp-content\/uploads\/2024\/12\/BirdyFish-Composite.webp\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_divider color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb15px||15px||true|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb180px||180px||true|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb130px||130px||true|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|20px|20px|false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px||15px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px||15px||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbBlairMdITC TT – Medium|||on|||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb21px\u00a0\u00bb text_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/www.birdyfish.com\/wp-content\/uploads\/2024\/12\/Liberte-underline.svg\u00a0\u00bb background_size=\u00a0\u00bbcustom\u00a0\u00bb background_image_width=\u00a0\u00bb350px\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb background_horizontal_offset=\u00a0\u00bb125px\u00a0\u00bb background_vertical_offset=\u00a0\u00bb5px\u00a0\u00bb max_width=\u00a0\u00bb750px\u00a0\u00bb max_width_tablet=\u00a0\u00bb450px\u00a0\u00bb max_width_phone=\u00a0\u00bb450px\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||19px|||\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb24px||24px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb||4px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||25px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb28px\u00a0\u00bb text_font_size_phone=\u00a0\u00bb17px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb text_letter_spacing_tablet=\u00a0\u00bb-0.7px\u00a0\u00bb text_letter_spacing_phone=\u00a0\u00bb-0.9px\u00a0\u00bb text_letter_spacing_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb text_line_height_tablet=\u00a0\u00bb1.4em\u00a0\u00bb text_line_height_phone=\u00a0\u00bb1.3em\u00a0\u00bb text_line_height_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb text_orientation_tablet=\u00a0\u00bbleft\u00a0\u00bb text_orientation_phone=\u00a0\u00bbleft\u00a0\u00bb text_orientation_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb module_alignment_tablet=\u00a0\u00bbleft\u00a0\u00bb module_alignment_phone=\u00a0\u00bbleft\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Envoyer une demande de support technique<\/p>\n

[\/et_pb_text][et_pb_contact_form use_spam_service=\u00a0\u00bbon\u00a0\u00bb recaptcha_list=\u00a0\u00bbBirdyfish|Birdyfish-0″ email=\u00a0\u00bbsupport@birdyfish.odoo.com\u00a0\u00bb success_message=\u00a0\u00bb<\/p>\n

Merci pour votre message, nous revenons vers vous au plus vite.
Thank you for your message, we will get back to you as soon as possible.<\/p>\n

\u00a0\u00bb submit_button_text=\u00a0\u00bbSoumettre\u00a0\u00bb module_id=\u00a0\u00bbet_pb_contact_form_1″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb _unique_id=\u00a0\u00bbc9569ca7-3ccd-4871-bac6-71cc1d1d4de4″ form_field_custom_padding_tablet=\u00a0\u00bb\u00a0\u00bb form_field_custom_padding_phone=\u00a0\u00bb9px|10px|9px|10px|true|true\u00a0\u00bb form_field_custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#4169ad\u00a0\u00bb button_bg_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb button_bg_image=\u00a0\u00bbhttps:\/\/www.birdyfish.com\/wp-content\/uploads\/2024\/12\/FondBtnBleuContour.webp\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_radius=\u00a0\u00bb0px\u00a0\u00bb button_font=\u00a0\u00bbArial|700|||||||\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb button_custom_padding=\u00a0\u00bb8px|18px|9px|18px|false|true\u00a0\u00bb custom_margin=\u00a0\u00bb||6px||false|false\u00a0\u00bb custom_css_free_form=\u00a0\u00bbselector .et_contact_bottom_container {|| float: left !important;|| justify-content: flex-start !important;||}||||selector .et_pb_file_chosen_desc{|| display: block !important;|| padding-top: 5px !important;|| margin-left: 0 !important;||}||||selector .et_pb_accepted_files_desc{|| font-size: 12px !important;|| line-height: 1.45em !important;|| color: #656565 !important; ||}||||selector .et_pb_file_upload_button{|| border-width: 0px !important; ||}||||selector .et_pb_file_upload_button:after{|| display:none !important;||}||||#main-content selector .et_pb_files_container{|| padding: 15px 17px 6px 17px !important; ||}||||selector .et_pb_files_list{|| padding: 0 0px !important; ||}||||selector .et_pb_file{|| text-align: left !important; ||}||||@media (max-width: 980px){||#main-content selector .et_pb_contact_field_half.et_pb_files_container {|| width: 100% !important;||}||}\u00a0\u00bb custom_css_contact_button=\u00a0\u00bbbackground-size:contain !important;\u00a0\u00bb use_custom_message_richtext=\u00a0\u00bbon\u00a0\u00bb custom_message_richtext=\u00a0\u00bbUne nouvelle demande vient d’\u00eatre faite via votre site !<\/strong><\/p>\n

Coordonn\u00e9es de la personne :<\/strong>
\nNom et pr\u00e9nom : %%Name%%
\nEmail : %%email%%
\nT\u00e9l\u00e9phone : %%Telephone%%
\nPays : %%Pays%%<\/p>\n

Revendeur : %%Support_Revendeur%%
\nObjet : %%Support_Objet%%
\nMod\u00e8le : %%Support_modele%%
\nN\u00b0 de s\u00e9rie du bateau : %%Support_bateau%%
\nN\u00b0 de s\u00e9rie des foils : %%Support_foils%%
\n%%Support_pj%%<\/p>\n

Message<\/strong> : %%Message%%\u00a0\u00bb admin_email_subject=\u00a0\u00bbSupport : %%Support_Objet%%\u00a0\u00bb use_admin_email_submitter_email=\u00a0\u00bbon\u00a0\u00bb file_button_background=\u00a0\u00bb#C73164″ file_button_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb file_button_size=\u00a0\u00bb14px\u00a0\u00bb file_button_margin=\u00a0\u00bb|||-1px|false|false\u00a0\u00bb file_button_padding=\u00a0\u00bb6px|13px|6px|13px|true|true\u00a0\u00bb file_button_border_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb file_button_border_width=\u00a0\u00bb1px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb button_bg_image__hover=\u00a0\u00bbhttps:\/\/www.birdyfish.com\/wp-content\/uploads\/2024\/12\/FondBtnBleu.webp\u00a0\u00bb button_bg_enable_image__hover=\u00a0\u00bbon\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb 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TUTOS<\/p>\n

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